Never send a deposit to a stranger again.
RentHolder holds your rental deposit in a segregated account, verifies both sides, and releases or refunds it by your province’s rules. A trusted middleman for the riskiest moment in renting, for a flat $10 per deal.
- Held in segregated escrow
- Both sides identity-verified
- Full refund if the deal falls through
Held safely in escrow
Neutral account, not the landlord
$1,000.00
Deposit · 320 Cedar Ave, Vancouver
Paid
Jun 17
Held in escrow
Now · segregated account
Released or refunded
On signing, or auto-refund
~50%
of renters encounter a rental scam
$1.4M+
lost to online rental scams in 3 years
#1
scam line: “send a deposit to hold it”
Sources: Canadian Anti-Fraud Centre, Better Business Bureau. RentHolder removes the leap of faith from the deposit handoff.
How it works
Three steps. No leap of faith.
The deposit handoff, redesigned so neither side has to trust a stranger.
Landlord requests a deposit
They verify their identity and the listing, then send you a secure RentHolder link. We cap the amount to what your province actually allows.
You pay into neutral escrow
Your deposit lands in a segregated account, never the landlord's pocket. You watch where your money sits the whole time.
Released or refunded by the rules
Sign the lease and get the keys, and funds release to the landlord. Deal falls through, and you're refunded automatically within the legal window.
Security
Where your money sits and who can touch it
No personal accounts. No wiring money to a stranger. No non-refundable tenant fees.
RentHolder is a neutral custodian. Funds move only when a clear, pre-agreed condition is met, and every step is timestamped and logged for both parties.
Segregated funds
Deposits sit in a dedicated account with a regulated payments partner, separate from our money and from the landlord's.
Both sides verified
Identity checks on landlords and tenants, plus listing verification, so you know who you're dealing with.
Rules by province
AB and B.C. caps, interest, and return deadlines enforced automatically, with a tribunal backstop for disputes.
Refund-first
If the deal doesn't complete, your deposit comes back. The $10 fee only applies when the deal succeeds.
Pricing
One flat fee. Nothing hidden.
Transparent pricing is itself a trust signal. So here it is, in full.
Flat fee per completed deal
$10 CAD
- Charged only when the deposit is successfully released
- Paid by the landlord or agent by default
- No fee at all if the deal falls through
- No percentages, no monthly charges, no hidden costs
- No non-refundable “deposit replacement” fees, ever
Coverage
Live first in Alberta and British Columbia
We start where the law permits a real, regulated deposit, and enforce each province's rules for you.
Alberta
- Deposit cap
- Up to one month's rent
- Refund window
- 10 days
- Dispute backstop
- RTDRS
British Columbia
- Deposit cap
- Up to half a month's rent
- Refund window
- 15 days
- Dispute backstop
- Residential Tenancy Branch
More provinces on the way. Tell us where to go next.
FAQ
The questions a careful renter asks
Straight answers about where your money goes and how it comes back.
Where is my money held?+
In a segregated account with a regulated payments provider, kept separate from RentHolder's own funds and never in a landlord's personal account. We are completing the registrations required to hold client funds in Canada, including FINTRAC, before we accept any real deposits.
What happens if the deal falls through?+
You're refunded automatically, within 10 days in Alberta and 15 days in British Columbia, the windows set by provincial law. There's no fee on a refunded deposit. You only pay when the deal completes.
Who pays the fee, and how much is it?+
A single flat $10 per completed transaction, charged only when the deposit is successfully released. By default the landlord or agent pays it. No percentages, no hidden charges, and no non-refundable 'deposit replacement' fees, ever.
Which provinces do you cover?+
Alberta and British Columbia at launch, because both permit a real, regulated security deposit. We enforce each province's deposit cap, interest rules, and return deadlines for you automatically. More provinces are on the way, so join the waitlist to tell us where to go next.
How is this different from 'deposit-free' or deposit-insurance schemes?+
Those charge tenants a non-refundable fee for a guarantee and never actually hold your money. RentHolder is the opposite: we hold the real deposit safely and give it back. We're trust infrastructure, not insurance.
Be first when we open in your province
We’re launching in Alberta and British Columbia. Join early access and we’ll let you know the moment you can hold or send a deposit the safe way.
No spam. We’ll only email you about early access.